A. About Us:
Welcome to www.QLoop.com, www.MyPremises.com, www.MyLeaseAudit.com, www.qloop.com, and any mobile applications associated therewith (collectively, the “Website”). QLoop, LLC (“QLoop,” “us,” “we,” or “our”) owns and operates the Website and is a provider of lease auditing tools (including but not limited to a suite of calculators), resources (including but not limited to databases and guides to concepts, definitions, and terms), and training (including but not limited to self-help courses and classes). We provide these tools, resources, and training through the Website, the Content, and the products and services otherwise made available by us by way of the Website (together with the Website, and Content, and other products and services we offer via the Website, collectively, the “Services”). By accessing or using the Services, each individual and/or entity that accesses the Services (collectively, “User,” “you,” or “your”), expressly agrees to be bound to and to abide by these Terms of Service (“Terms”), our Privacy Policy, and any other policy we may develop from time to time (collectively, “Policies”), which create legal and enforceable agreements, whether or not you register for a user Account with us (an “Account”), whether or not you elect to access to subscription-only Services, and whether or not you obtain, transmit, post, send, receive, link, email, submit, upload, download, or otherwise communicate (“Transmit”) the following: User Content, advertisements, text, images, video, audio, photographs, graphics, data, information, links, software, music, or any other input and data (collectively, “Content”) using the Services, whether transmitted to us or other Users. If you do not agree to be bound or to abide by these Terms and our other Policies, do not browse the Website or use the Services.
BY ACCESSING THE SERVICES, YOU (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT) REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT) AND ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY ALL OF THE PROVISIONS, CONDITIONS AND NOTICES CONTAINED IN THESE TERMS JUST AS IF YOU SIGNED THESE TERMS.
B. Our Terms of Service:
1. Service Conditions. You cannot use the Services unless: (a) you are at least 18 years of age (or such other age of legal majority applicable in your jurisdiction), or (b) you are at least 13 years of age, have obtained the consent of your parent or legal guardian to use the Services, and your parent or legal guardian agrees to be bound by these Terms and agrees to be responsible for your use of the Services on your behalf. By accessing the Services, you represent and warrant to us that you have the right, authority and capacity to agree to, and abide by these Terms and you shall not use any rights granted hereunder for any unlawful purpose or for any purpose which violates these Terms, as determined by us.
2. Grant of License. These Terms provide you with a personal, revocable, non-exclusive, non-assignable, non-transferable, limited and temporary license to access and use the Services, subject to these Terms and our Policies. You agree that we may terminate, restrict, or suspend this license granted to you with immediate effect and without notice, including removing your ability to access or use the Services, for any reason or no reason, as determined by us.
3. Mobile Devices. If you are accessing the Website and Services via a mobile device or tablet that is owned or controlled by you (a “Device”) then, subject to your compliance with these Terms and our Policies, the license granted hereunder allows you to access the Services using your Device. If you are accessing the Website via mobile applications downloaded from Apple Inc.’s ‘App Store’ or Google, Inc.’s ‘Google Play’ store (collectively, “App Providers”) you and QLoop acknowledge and agree that these Terms are exclusively entered into by and between you and QLoop, and that the App Providers are not party to these Terms. However, you acknowledge and agree that the App Providers are third party beneficiaries of these Terms, and that, upon your acceptance of these Terms, the App Providers will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. The App Providers are not a sponsor to, nor in any way affiliated with, QLoop or the Website. QLoop alone is responsible for the Website. As part of the installation process, you may be changing your Device settings. By accessing the Website via the App Providers, you agree you have approved such changes and you understand you can reconfigure such settings in the configuration options available in your Device. Such Device settings changes may include but are not limited to allowing software updates for our mobile application. You understand and agree that use of the Services via your Device may result in data or other charges from your mobile service provider and you expressly release, indemnify, hold harmless, and defend us from any and all liability relating to any such charges and/or the functionality or operation of your Device. To uninstall our mobile application, you may use the uninstall procedures offered by your Device.
4. Account.
(a) Services. To use certain aspects of the Services, you must create an Account. In connection with the Services, you agree to provide true, accurate, current and complete information as prompted by our registration forms, and to maintain and promptly update the information you provide to us in order to keep your information true, accurate, current and complete. You further agree to provide a complete and accurate statement regarding whether you are authorized to report information regarding properties, leases, and invoices that may be cataloged by QLoop and made available to other Users after you have provided it as User Content. It is your obligation to maintain and control passwords to your Account. YOU AGREE THAT YOU ARE SOLELY AND FULLY RESPONSIBLE FOR ANY ACTIVITIES AND/OR ACTIONS TAKEN UNDER YOUR ACCOUNT, WHETHER OR NOT YOU HAVE AUTHORIZED SUCH ACTIVITIES OR ACTIONS. You agree to immediately notify us of any unauthorized uses of your username and password and/or any other breaches of security. There is no assumption by us of your responsibility to notify your local law enforcement agency of any identity theft. You agree we will not be liable for any loss or damages caused by your failure to comply with your security obligations.
(b) Subscription Services. Our Website contains some content and services (the “Subscription Services”) that are only accessible through a paid subscription. These services include, but are not limited to, access to our online database for benchmarking purposes and access to our suite of calculators. To be provided with these Subscription Services, you must elect to pay a fee, subject to these Terms and any ancillary agreement to which you must consent under Section 8, below. The duration, price, scope, and content of the Subscription Services provided in connection with Subscription Services will be displayed on our Website or otherwise communicated to you by us. You understand and agree that the Subscription Services and pricing thereof may be modified at our sole discretion, unless otherwise specified on the Website. We shall have no obligation to provide you with a refund of any amounts paid by you in connection with the Subscription Services. However, we reserve the right to do so in our sole and absolute discretion. Please contact us at QLoop@QLoop.com if you have billing questions.
5. Privacy Policy. By using the Services, you agree to the provisions of our Privacy Policy, which are hereby incorporated by reference. You further agree that we may disclose Personal Data (as defined in our Privacy Policy) according to our Privacy Policy, as determined by us. Please see our Privacy Policy for more information.
6. Linking to the Website. You are granted a limited, revocable, non-exclusive right to create a text hyperlink to the Website, provided that such link does not portray QLoop or any of its products or services in a false, misleading, derogatory, or otherwise defamatory manner, and provided further that the linking website does not contain material that is offensive, harassing, or otherwise objectionable, as determined by us. This limited right may be revoked at any time and for any reason or no reason, as determined by us in our sole discretion. Upon such time as we notify you that your limited right to link to the Website has been revoked by us, you agree to immediately cease using and remove any and all links to the Website which were previously created, used, or controlled by you. You may not use a QLoop logo or other proprietary graphic of QLoop to link to the Website without the express written permission of QLoop, which we may withhold in our absolute discretion. Further, you may not use, frame or utilize framing techniques to enclose any QLoop trademark, logo or other proprietary information, including algorithms analytics tools, or images found on the Website, any text or the layout/design of any page or form contained on a page of the Website without QLoop’s express written consent. Except to the extent you may link to the Website as noted above, you are not conveyed any other right or license by implication, estoppel, or otherwise.
7. Content.
(a) By Us. All Content on the Services or obtained from a Linked Site are provided to you ‘AS IS,’ ‘AS AVAILABLE,’ and ‘WITH ALL FAULTS.’ We provide the Services for informational and educational purposes only and any statements on the Website are opinions of the author. We reserve the right to incorporate publicly available information into the Services and to provide analytics and comparison regarding both this publicly available information and information users elect to share. We expressly disclaim all liability related to the accuracy or reliability of any opinion, advice, analysis, comparison, or Content on the Services or reliance on any opinion, advice, analysis, comparison, or Content on the Services. All features and Content on the Website are subject to change at any time without notice. The inclusion of any items or Services on the Website at a particular time does not imply or warrant that these items or Services will be available in perpetuity.
(b) Linked Sites and Third Party Information.
(i) Third Party Links and Information. The Services may link to other sites by allowing you to leave the Services to access third party material or by bringing third party material into the Services (a “Linked Site”). The appearance, availability, or your use of URLs or hyperlinks to Linked Sites referenced or included anywhere on the Services or any other form of link or re-direction of your connection to, with or through the Services, does not create any obligation, responsibility or liability on the part of QLoop or its Affiliates, other than as provided herein. The Services may further incorporate information from other sites, including but not limited to public information regarding properties such as size, address, property tax records, and ownership data. We have no discretion to alter, update, or control the Content on a Linked Site. In addition, we do not verify or have any responsibility for, any such Linked Sites, their business practices (including their privacy policies), or any goods or services associated with or obtained in connection with any Linked Site. If any Linked Site obtains or collects information from you, in no event shall we have any responsibility or liability relating to how any such information is collected or used. Please read our Privacy Policy for more information regarding advertising and linking.
(ii) Third Party Products and Services. When you use the Services to purchase products or services from a Linked Site, you are purchasing that product or service directly from the third party Linked Site. Your order is placed with and fulfilled by that third party Linked Site. We have no involvement in any fulfillment, returns, or refunds associated with any products or services that you purchase from a Linked Site or third party. You understand that you must contact the third party Linked Site directly for inquiries related to your purchase, including but not limited to: returns, shipping, customer service, refunds, or general information. By using the Services, you expressly represent and warrant that you will abide by and will not violate any policies, rules, terms, or conditions of that third party Linked Site.
(c) Transmitted by You.
(i) You are solely responsible for and retain all rights in the Content that you Transmit by way of the Services and/or Transmit to us by way of the Services or otherwise (collectively, “User Content”). Such content may include but is not limited to: (A) contributions of data; (B) information you provide about specific leases or premises; and (C) invoice details. You have the option to share this data with other users. By user of the Services, you represent and warrant that you are aware that such information will be visible to other Users if you elect to share this information. You further represent and warrant to us that you shall not Transmit User Content that: (A) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, or physical or mental illness to you or to any other person; (B) may cause loss or damage to any person or property; (C) involves or contributes to a violation of criminal or civil law; (D) contains Content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, obscene, sexually explicit, or otherwise objectionable; (E) contains Content that you do not have a right to disclose under any law or under contractual or fiduciary relationships; (F) infringes on the intellectual property rights of others; or (G) violates any provision of the use restrictions in Section 10. WE ARE NOT RESPONSIBLE FOR ANOTHER’S MISUSE OR MISAPPROPRIATION OF ANY CONTENT OR INFORMATION YOU TRANSMIT USING THE SERVICES.
(ii) You will retain ownership of any copyrights relating to your User Content. However, you also agree that by Transmitting User Content to us and/or Transmitting User Content anywhere within, on, or using the Services, you hereby grant to us and represent and warrant to us that you have all rights necessary to grant to us a worldwide, irrevocable, perpetual, non-exclusive, cost-free, royalty-free license to use, copy, sell, rent, license, sublicense, display, publicly perform, create derivative works of, distribute, store, archive, transform, edit, alter, distort, modify, add to, subtract from, enhance, broadcast, telecast, duplicate, distribute, and/or otherwise exploit your User Content, each as determined exclusively by us, in all forms of media and exploitation, now known or hereafter created, including but not limited to, one or more social media accounts, websites, film, television, radio, and/or print, each as determined exclusively by us. In order to further effect the rights and license that you grant to us regarding your User Content, you also hereby grant to us the unconditional, perpetual, irrevocable right to use and exploit your name, username, persona, and likeness that you provide in connection with any User Content, without any obligation or compensation to you. To the extent any ‘moral rights,’ ‘ancillary rights,’ or similar rights in or to the User Content exists and are not licensed to us hereby, you agree not to enforce any such rights and you shall procure the same agreement not to enforce from any others who may possess such rights. Without limiting the scope of the license granted to us by you hereunder or any future grant of rights, consents, agreements, assignments, and waivers you may make with respect to User Content, and to the extent allowed by applicable law, you hereby ratify any prior grant of rights, consents, agreements, assignments and waivers made by you with respect to your User Content. You further acknowledge and agree that no compensation will be paid with respect to the use of your User Content or any of the rights granted to us in these Terms. You agree that the license granted by you in this Section 7(c)(ii) shall be binding upon you, your heirs, legal representatives, assigns, transferees, and successors in interest, and shall survive any termination of these Terms and Policies, of your Account, and/or your license to use and access the Services. You agree that any User Content you Transmit is not being disclosed in confidence or trust, and that no confidential or fiduciary relationship is intended or created between you and us in any way. For clarity, and without altering the forgoing, generally, while you retain the copyrights in your User Content, we can do anything we desire with your User Content just as if we owned the User Content and any copyrights therein.
(iii) You represent and warrant that you own, are authorized to Transmit, or otherwise possess all necessary rights with respect to your User Content, and that your User Content does not and will not infringe, misappropriate, use, disclose without authorization, or otherwise violate rights of any third party, including but not limited to intellectual property rights and/or trade secret rights.
(iv) You agree that we may but are not obligated to: filter any Content on the Website (e.g. a Comment) in any manner we determine, including but not limited to, by deleting or replacing expletives or other harmful or offensive language; refusing to display any Content; removing Content from the Services for any reason or no reason, as determined by us; and/or disclosing any Content and the circumstances surrounding the use thereof, to any third party for any reason or no reason, as determined by us. We are not responsible for, and will have no liability for, the removal or non-removal of any Content from the Services.
(v) You agree and understand that you may be held legally responsible for damages suffered by other Users or third parties as the result of your remarks, information, feedback, or other Content Transmitted on the Services that is deemed inaccurate, defamatory, or otherwise legally actionable. Under the Federal Communications Decency Act of 1996, QLoop is not legally responsible, nor can it be held liable for damages of any kind, arising out of or in connection to any defamatory or otherwise legally actionable remarks, information, feedback, or other Content made available on the Services.
(d) Transmitted by Users or Others. We do not endorse and are not responsible for: (i) the Content provided by other Users; (ii) the accuracy or reliability of any opinion, advice, comparison, data, statement, or Content made or published through the Services; (iii) the Content provided by third party products or services; (iv) the accuracy or reliability of any opinion, advice, statement, or Content derived from third party products or services; (v) any Content provided on Linked Sites; or (vi) the capabilities or reliability of any items or services obtained from a Linked Site. There are risks involved with relying on information on the Services, and you expressly assume those risks when using the Services. Under no circumstance will we be liable for any loss or damage caused by your reliance on any Content, items, other information, or services obtained through the Website or a Linked Site. Further, you agree to indemnify, hold harmless, and defend us from any liability and/or damages relating to any Content Transmitted by you or by a third person using your Account.
8. Orders and Payment.
(a) Orders. As part of our business, we offer products and services for sale through subscription Services. If you engage us to perform services or to purchase products via a subscription Service, we will enter a separate agreement, purchase order, invoice, and or order form with you (each an “Ancillary Agreement”). The subscription Services and/or the services and products provided by us to you thereby are be subject to and controlled by each Ancillary Agreement. In the event of a conflict between these Terms and any Ancillary Agreement the provisions of the Ancillary Agreement shall control.
(b) Payment. If you enter an Ancillary Agreement with us, payments will be processed in a manner agreed between you and us as set forth in the Ancillary Agreement. Such methods may or may not involve use of the Website for payment processing, as determined in our sole discretion. Such methods may or may not involve in-app purchases in connection with App Providers, as determined in our sole discretion.
9. Intellectual Property.
(a) Trademarks. The trademarks, service marks, and all other graphics, logos, page headers, button icons, scripts, service names and other Content that we use, manage or control on the Website are trademarks, service marks or trade dress that belong exclusively to us or our subsidiaries, officers, employees, independent contractors, suppliers, representatives, licensors, licensees, successors, assigns, agents, partners, or other affiliate (collectively “Affiliates”) in the United States or other countries, or both. No one may use these trademarks, service marks, or trade dress in connection with any product or service that is not our product or service without our express written permission. All other trademarks that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to or sponsored by us or any of our Affiliates.
(b) Copyright. Except in the case of Content under license to us, we claim a copyright, and all copyright protection afforded, under international law, United States law, and the laws of the State of Maryland to all text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software (ours or our software suppliers), and all other Content on the Services. The compilation of all Content on the Services is our exclusive property, and it is similarly protected. We also claim a copyright, and all copyright protection afforded, under international law, United States law, and the laws of the State of Maryland to all material described in the trademarks section above. Your access to all information and Content located on the Services is strictly permitted through the license granted to you under these Terms. Except for the license granted to you in Section 2 of these Terms and the licenses granted to us in these Terms, all rights, title and interest in Content, in all languages, formats, and media throughout the world, including all copyrights, are and will continue to be the exclusive property of ours and other parties. Except as permitted by these Terms, you are prohibited from modifying, copying, distributing, displaying, publishing, selling, licensing, creating derivative works, or otherwise exploiting any Content available on or through the Services without our prior written permission, or in the case of Content owned by a third party, without first receiving permission from the owner of that Content. You may not alter or remove any trademark, copyright or other notice from copies of the Content.
(c) Infringement Claims. We respect the intellectual property of others and ask that Users do the same. In connection with the Services, we have adopted and implemented a Digital Millennium Copyright Act (“DMCA”) policy respecting intellectual property that provides for the removal of any infringing or unauthorized materials and for the termination of a User’s ability to use our Services, in appropriate circumstances, if we determine that User is infringing the intellectual property rights of others. If you believe that a User is, through the use of the Services, unlawfully infringing by submitting unauthorized Content, and wish to have the allegedly infringing or unauthorized material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512) must be provided to our designated copyright agent (“Designated Agent”): (a) your physical or electronic signature; (b) identification of the works or rights that you claim to have been infringed; (c) identification of the Content on the Services that you claim is infringing and that you request us to remove; (d) sufficient information to permit us to locate such Content; (e) your address, telephone number, and e-mail address; (f) a statement that you have a good faith belief that use of the objectionable Content is not authorized by the copyright or other rights owner, its agent, or the law; and (g) a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright or other right that has allegedly been infringed or violated or that you are authorized to act on behalf of the copyright or other rights owner. Note that, pursuant to 17 U.S.C. § 512, any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.
Our Designated Agent is:
- Copyright Manager
- QLoop LLC
- 6701 Democracy Blvd., Suite 300
- Bethesda, MD 20817
- Email: QLoop@QLoop.com
10. Use Restrictions. You may not use or plan, encourage, or help others to use the Services for any purpose or in any manner that is prohibited by these Terms or by applicable law. By using the Services, you agree at all times that you shall not: (a) infringe on the copyrights or other intellectual property rights of QLoop, a User, or a third party (b) copy, distribute, or modify any part of the Services without our prior written authorization; (c) Transmit inappropriate, inaccurate, false, misleading, or objectionable Content to the Services, as determined by us; (d) Transmit any medical records or other health information in violation of The Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”), any HIPAA enforcement rule, or any related state law concerning the dissemination of medical information; (e) Transmit any Content which contains software viruses or other harmful computer code, files or programs; (f) Transmit Content that misrepresents facts; (g) make threats or use profanity; (h) harass, stalk, or intimidate other Users; (i) manipulate or exclude identifiers in order to disguise the origin of any Content; (j) disrupt the networks connected to the Services, including but not limited to: attempting to probe, scan, or test the vulnerability of the Services, attempting to breach security or authentication measures without proper authorization, or attempting to interfere with the Services or a User by means such as overloading, ‘flooding,’ ‘mailbombing,’ or ‘crashing’; (k) circumvent, disable, or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any Content or that enforce limitations on use of the Services; (l) collect Content, personally identifying information, and/or other information from the Services, or otherwise access the Services, by using any automated means, including but not limited to, ‘robots,’ ‘spiders,’ ‘scrapers,’ and ‘offline readers’ without our prior written approval, which we may withhold in our discretion; (m) modify, translate, reverse engineer, decompile, disassemble, create derivative works based on, sublicense, sell, or distribute the Services; (n) rent or lease any rights in the Services in any form to any third party or make the Services available or accessible to third parties; (o) use any communications systems provided by the Services to send unsolicited or unauthorized commercial communications, including but not limited to email, SMS, or MMS; (p) remove, alter, or obscure any proprietary notice or identification, including copyright, trademark, patent, or other notices displayed on the Services; (q) mislead or attempt to mislead, or defraud or attempt to defraud, or conceal any information relating to Content or other information that you provide to us; (r) link, deep link, ‘frame,’ or ‘mirror’ any part of the Services without our prior consent; or (s) use the Services to violate any applicable laws, rules, or regulations, or for any unlawful, harmful, or inappropriate purpose, or in any manner that breaches these Terms or is otherwise objectionable, as determined by us in our sole discretion.
11. Termination, Restriction, and Suspension.
(a) Termination By You. You may cancel your Account at any time for any reason or no reason by notifying us in writing (email to QLoop@QLoop.com is acceptable). Upon cancellation of your Account, access to certain features of the Services may be restricted. Termination of your Account will be effective within a reasonable time after we receive notification of your desire to cancel, as determined by us.
(b) By us. We retain the right to terminate, restrict, or suspend these Terms, your Account, and/or your license to access or use the Services at any time in our absolute and sole discretion, without prior notice, in the event we (i) have reason to believe you have breached any portion of these Terms, our Privacy Policy, or other Policies, as determined by us, or (ii) determine in our sole discretion that your use of the Services is in any way objectionable.
(c) After Termination. Upon termination of your Account and/or license to access or use the Services for any reason, you agree that we may take any measures we deem necessary to prevent you from accessing the Services, including by blocking your IP address. You agree that after termination of your access to the Services, we are not obliged to retain or provide to you any Content or Personal Data (as defined in our Privacy Policy) which was collected by us, but we may elect to do so in our sole discretion, for a duration determined by us.
12. DISCLAIMERS.
(a) THE WEBSITE, CONTENT, AND SERVICES ARE PROVIDED ‘AS IS,’ ‘AS AVAILABLE,’ AND ‘WITH ALL FAULTS,’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THE SERVICES, INCLUDING BUT NOT LIMITED TO PHYSICAL INJURY OR DEATH, AS WELL AS DAMAGES TO PERSONAL PROPERTY. WITHOUT LIMITING THE FOREGOING, WITH RESPECT TO THE WEBSITE, AND/OR THE SERVICES, QLOOP EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, ACCURACY, SECURITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, QUIET TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. QLOOP MAKES NO WARRANTY THAT THE WEBSITE AND/OR CONTENT WILL MEET YOUR NEEDS, EXPECTATIONS, BE TO YOUR SATISFACTION, OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE, BUG-FREE, OR MALWARE-FREE BASIS. QLOOP MAKES NO WARRANTY REGARDING THE QUALITY OF THE WEBSITE OR CONTENT, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE WEBSITE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM QLOOP OR THROUGH THE WEBSITE OR CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
13. Release and Waiver of Claims. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT, YOUR PERSONAL REPRESENTATIVES, AND YOUR HEIRS, HEREBY VOLUNTARILY AGREE TO RELEASE, WAIVE, AND DISCHARGE ALL CLAIMS, ACTIONS, DEMANDS, SUITS, OR PROCEEDINGS (“CLAIMS”) AGAINST US AND OUR AFFILIATES, INCLUDING ANY AND ALL LIABILITY FOR ACTUAL AND/OR CONSEQUENTIAL DAMAGES, COSTS AND EXPENSES (INCLUDING LITIGATION COSTS AND ATTORNEYS’ FEES) OF EVERY KIND AND NATURE ARISING FROM OR IN ANY WAY RELATED TO: (A) THE SERVICES AND/OR THESE TERMS; (B) CONTENT AND/OR YOUR USER CONTENT; (C) YOUR TRANSACTIONS WITH LINKED SITES; (D) ANY INACCURACY, UNTIMELINESS OR INCOMPLETENESS OF A USER’S REPRESENTATIONS OR WARRANTIES, AND/OR; (E) ANY INACCURACY, UNTIMELINESS, OR INCOMPLETENESS OF ANY AND ALL CONTENT OBTAINED OR ACCESSED BY OR THROUGH THE SERVICES. FURTHER, IF YOU ARE A RESIDENT OF THE STATE OF CALIFORNIA, YOU WAIVE YOUR RIGHTS UNDER CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES, “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.” YOU UNDERSTAND THAT ANY FACT RELATING TO ANY MATTER COVERED BY THESE TERMS MAY BE FOUND TO BE OTHER THAN NOW BELIEVED TO BE TRUE AND ACCEPT AND ASSUME THE RISK OF SUCH POSSIBLE DIFFERENCES IN FACT. IN ADDITION, YOU EXPRESSLY WAIVE AND RELINQUISH ANY AND ALL RIGHTS WHICH YOU MAY HAVE HAD UNDER ANY OTHER STATE OR FEDERAL STATUTE OR COMMON LAW PRINCIPLE OF SIMILAR EFFECT, TO THE FULLEST EXTENT PERMITTED BY LAW.
14. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR PERSONAL INJURY RELATED TO OR RESULTING FROM ANY ASPECT OF THE SERVICES, OR FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO: (A) THESE TERMS; (B) CONTENT AND/OR YOUR USER CONTENT; (C) YOUR TRANSACTIONS WITH LINKED SITES; (D) PERSONAL INJURY RELATING TO INTERACTIONS WITH USERS AND/OR THIRD PARTIES WITH WHOM YOU COMMUNICATED AS A RESULT OF USING THE SERVICES; AND/OR (E) ANY OTHER ASPECT OF OUR SERVICES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall our total liability to you for all damages exceed an amount equal to the greater of: (i) the sums paid by you to us in connection with the Services; or (ii) $125. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.
15. Dispute Resolution.
(a) In the event that any dispute arises with respect to the Services, these Terms, or any of our Policies, upon our election in our sole discretion, such dispute shall be resolved by binding arbitration in accordance with the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association, in Prince George’s County, Maryland. In the event we elect not to require that a matter be submitted to binding arbitration as described above, any such dispute shall nevertheless be litigated by you and us in the state courts located in Prince George’s County, Maryland or in the U.S. District Court for the District of Maryland, Greenbelt Division, as the case may be. You shall be liable for and shall reimburse us for our expenses and fees, including attorneys’ fees, in the event any arbitration or litigation arises between us and you. By using the Services, you irrevocably agree and consent to be bound to personal jurisdiction of and venue selection in the state courts located in Prince George’s County, Maryland y or in the U.S. District Court for the District of Maryland, Greenbelt Division as the case may be, whether either arbitration or litigation arises between us and you. YOU AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
(b) YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS USER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS WE AGREE OTHERWISE, THE DECISION-MAKER MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE DECISION-MAKER MAY AWARD RELIEF ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIMS. ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.
(c) You agree that we would suffer irreparable harm in the event that any of the provisions of these Terms was not performed fully by you or was otherwise breached by you, and that money damages are an inadequate remedy for breach of the Terms because of the difficulty in ascertaining and quantifying the amount of damage that will be suffered by us in the event that these Terms are not performed in accordance with their provisions or are otherwise breached. It is accordingly hereby acknowledged that, notwithstanding any provision of this Section 15, we shall be entitled to petition the courts mentioned in Section 15(a) for an injunction or injunctions to restrain, enjoin, and prevent a failure to perform these Terms by you, without positing bond or other security, and to enforce specifically such provisions of these Terms.
(d) Dispute Resolution Severability. If a court decides to strike through any term or provision relating to our ability to submit any above-mentioned dispute to arbitration or to the above class action waiver according to this Section 15, the parties agree to litigate any such dispute according to Section 15(a) above and to replace any other such terms or provisions of Section 15(a) or Section 15(b) with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision. This Section 15 shall be enforceable as so modified. In the event of any such severing, the remainder of these Terms will continue to apply.
16. Indemnification. You agree to indemnify, defend, and hold harmless us and our Affiliates from and against any and all Claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary, and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of, under, or relating to: your use, misuse, or inability to use the Services; any infringement of a third party’s rights (including but not limited to intellectual property rights); a breach of a representation or warranty made by you; your User Content; any defamatory, offensive, fraudulent, or illegal use of the Services by you; any improper disclosure of Content by you; and any violation by you of these Terms or any of our other Policies.
17. Survival. All provisions of these Terms which must or which are intended to survive the earlier termination or expiration of these Terms, your Account, and/or any license to access or use any portion of the Services granted by these Terms shall survive the earlier termination or expiration thereof.
18. Contacting You. By using the Services, you agree that we and our Affiliates may provide you with any notices or other communications about the Services electronically: (a) via email (in each case to the address that you provide), SMS message, or telephone call (in each case to the phone number that you provide); or (b) by posting to the Website. For notices made by email, the date of receipt will be deemed the date on which such notice is Transmitted. We will use best efforts to honor a User’s request to opt out of promotional messages, but under no circumstances will we be liable for Transmitting any Content to Users.
19. Severability; No Waiver; Assignment. The representations and warranties and/or covenants set forth herein are each to be construed as a separate agreement, independent of any other provisions of these Terms. Further, the invalidity or unenforceability of any provision, word, phrase, clause, sentence, paragraph, or section of these Terms shall in no way affect the validity or enforceability of any other provision, word, phrase, clause, sentence, paragraph, or section of these Terms, and any invalid or unenforceable provision that is overbroad shall be deemed narrowed to the broadest term permitted by applicable law and shall be enforced as narrowed. If one or more of the provisions in these Terms is deemed invalid or unenforceable, then the remaining provisions will continue in full force and effect. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us as determined by us.
20. Our Relationship with You. With respect to you, we are an independent contractor only. Nothing in these Terms shall be deemed or is intended to be deemed, nor shall it cause, you and QLoop to be treated as partners, joint venturers, or otherwise as joint associates for profit, or either you or us to be treated as the agent of the other.
21. Third Parties. From time to time, we may engage third parties or Affiliates to assist us in providing certain aspects of the Services, including but not limited to marketing functions. You agree that we may engage such third parties in providing Services to you, as determined by us.
22. Entire Agreement; Modification. These Terms, together with our Policies, any Ancillary Agreements, and any other document referenced herein, constitutes the entire understanding between us and you with respect to the subject matter hereof. You agree that we may amend, modify, or alter these Terms and/or our Policies at any time in our sole discretion. We will notify you about changes to these Terms by placing the updated Terms on the Website. You agree that your use of the Services after such notification will constitute acceptance by you of such changes to the Terms.
23. Construction. Headings in these Terms are for convenience only and shall not govern the meaning or interpretation of any provision of these Terms. Whenever the context requires, all words, including but not limited to defined capitalized terms, will include the masculine, feminine, and neutral, and each word will include the singular form, plural form, and other conjugations of that word. The word “or” connotes any combination of all or any of the items listed (e.g. in the same manner as “and/or”). The word “including” and its syntactic variants mean “includes but is not limited to” and corresponding syntactic variant expressions.
24. Governing Law; English Language. You agree that: (a) the Services shall be deemed solely based in Prince George’s County, Maryland (where we have our headquarters), and (b) the Services shall be deemed passive, which does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than Prince George’s County, Maryland. These Terms, our Privacy Policy, and other Policies are governed by the laws of the State of Maryland and of the United States of America, and without regard to conflicts of law principles. In the event of a conflict between these Terms and a foreign language version of the Terms, the English language version of these Terms shall govern. All disputes, claims and causes of action (and related proceedings) will be communicated in English.
25. Compliance. You represent and warrant that you shall comply with all applicable laws, statutes, ordinances, and regulations regarding use of the Services. We will cooperate with law enforcement agencies in any investigation of alleged unlawful activity of which we are made aware of regarding the use of our Services and may contact law enforcement if we are made aware of any use of our Services which potentially violates any applicable laws, statutes, ordinances, or regulations. The Services are designed and targeted to Users who reside in the United States. We make no representation that the Services are operated in accordance with the laws or regulations of, or governed by, other nations. By accessing the Services, you certify that you meet the age and other eligibility requirements for use of the Services. Those who access or use the Services do so at their own volition and are entirely responsible for compliance with applicable law.
26. Feedback. If you have questions, comments or a complaint about these Terms, you may send a written notice to us at QLoop@QLoop.com